Your Insurance Documentation – British Airways American Express® Premium Plus Card – May 2023
Page 10 of 14
EXCLUSIONS
Yo u will not be covered in respect of the following:
1) Any claim related directly or indirectly to any, physical defect, or inrmity, which existed before the start of
Your journey.
2) Your suering from sickness or disease not directly resulting from a sudden identiable violent external
event that happens by chance.
3) Accidents on or involving vehicles chartered or hired privately.
4) Not taking reasonable care.
5) Your self-inicted injuries except where trying to save human life.
6) Your injuries caused by Your negligence or failure to follow the laws and regulations of the country where
Yo u are travelling.
7) Your suicide or attempted suicide.
8) Your injuries or accidents which occur while under the inuence of alcohol (above the legal driving limit) or
drugs unless prescribed by a registered medical practitioner.
9) Trips in, or booked to countries where a government agency has advised against travelling or which are
ocially under embargo by the United Nations.
10) Any fraudulent, dishonest or criminal act committed by Yo u , or anyone with whom You are in collusion.
11) Declared or undeclared war or hostilities.
12) Actual or alleged exposure to biological, chemical, nuclear or radioactive material or substance.
2.3 HIJACK
YOUR BENEFITS
In the event of a Hijack, where Yo u have paid for Your ticket with Your Card or with Avios, Yo u will be paid the
following:
1) £1,500 after the rst 24 hours Yo u are illegally detained; and
2) A further £3,000 after the rst 72 hours.
EXCLUSIONS
You will not be covered in respect of the following:
1) Accidents on or involving vehicles chartered or hired privately.
2) Trips in, or booked to countries where a government agency has advised against travelling or which are
ocially under embargo by the United Nations.
3) Any fraudulent, dishonest or criminal act committed by Yo u , or anyone with whom Yo u are in collusion.
4) Declared or undeclared war or hostilities.
GLOBAL ASSISTANCE
This section details the Global Assist benet provided with the Card.
The Global Assist helpline provides immediate assistance in an emergency when travelling outside the UK.
This emergency service is available exclusively to Cardmembers and Supplementary Cardmembers
and their respective Families travelling with them. It operates 24 hours a day, every day of the year on
+44 (0) 20 3126 4113.
If You have a medical problem, a fully qualied English speaking doctor is on hand to provide advice. When
Yo u need to see a doctor, dentist or optician, or Yo u need to visit a local hospital, Global Assist can provide
names, addresses and telephone numbers from a network of carefully selected specialists, and can arrange
hospitalisation, a doctor to visit Yo u where required and an advance of medical expenses up to £250.
Global Assist will arrange for urgent items that are lost or left behind, and unavailable locally, to be dispatched
to Yo u , such as prescriptions and contact lenses. Up to two messages can be relayed to relatives or business
associates to let them know what is happening.
In case of legal diculties, Global Assist will put Yo u in touch with the relevant embassy or consulate, provide
the name of a local lawyer, and an advance of legal fees up to £250. Yo u can be advanced up to £250 if Your
money is lost or stolen and no other means of obtaining cash is available.
For all the above services, Global Assist makes the necessary arrangements free of charge. Any cash advances,
medical or shipping or other costs will be charged to Your Card.
The Global Assist benet is serviced by Inter Partner Assistance S.A. and is authorised and regulated by the
National Bank of Belgium, with a registered head oce at Boulevard du Régent 7, 1000 Brussels, Belgium.
Authorised by the Prudential Regulation Authority (rm reference number 202664). Subject to regulation by
the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.